Player Privacy Policy

This Privacy Policy explains how SlotsMillion collects, uses and protects the personal information you provide when you register, play or interact with our online casino services in Canada. We respect your privacy and describe below what data we collect, why we collect it, how we use it, and the choices you have about your information.

Types of data we collect

We collect a range of data necessary to operate your account, process payments, maintain security and comply with legal obligations. Collection includes data you provide directly and data we gather automatically when you use our services.

Personal data

Personal data includes your name, date of birth, postal address, email address, phone number and government ID details when required for verification. We also keep account credentials and communication records such as support requests and messages.

Technical data

Technical data covers IP address, device identifiers, browser type, operating system, and information about how you use the site such as pages visited, game activity and session duration. This data helps us secure accounts, detect fraud and improve performance on mobile and desktop.

Transactional data

We record payment and transaction details including deposit and withdrawal amounts, payment method, transaction dates and related billing information. We keep records necessary for payment processing, anti-money-laundering checks and accounting.

Use of information

We use collected data to create and manage your account, process deposits and withdrawals, verify identity, provide customer support and detect suspicious activity. Data also helps us maintain platform stability, respond to legal requests and comply with regulatory requirements. With your consent, we may use contact details to send service updates and promotional offers; you can withdraw consent at any time.

Data protection practices

We take reasonable technical and organizational measures to protect personal information from unauthorized access, loss or disclosure. Access to personal data is restricted to employees and service providers who need it to perform their duties. We store information on secure servers and use encryption for data in transit.

Cookies and tracking technologies

We use cookies and similar technologies to remember preferences, analyse site usage and deliver relevant content. Some cookies are essential for site operation while others are used for analytics and advertising. You can manage cookie preferences through your browser or our cookie settings in the account area.

User rights

Canadian users have rights to access personal data, request correction, restrict processing and object to certain uses. You can also request a copy of the information we hold about you. Where applicable, you may ask that we limit or stop direct marketing communications.

Access, correction and deletion of data

If you wish to view, update or delete personal information, contact our support team. We will verify your identity before making changes. Note that some data may be retained for legal, security or accounting reasons even after account closure.

Information sharing and third parties

We share data with payment processors, identity verification services, analytics providers and other trusted third parties who act on our behalf. We may also disclose information to comply with legal obligations or to protect our rights. Third parties are contractually required to protect personal data and may only use it for agreed purposes.

Privacy policy updates

We may update this policy from time to time. Material changes will be posted on our site and reflected in the policy effective date. For questions or to request access to your data, contact [email protected].